TY - JOUR AB - Social welfare programs, including college financial aid, often only reach a fraction of eligible beneficiaries. We examine this problem through the lens of Michigan’s Tuition Incentive Program (TIP), a state need-based grant aid program. We conduct a large-scale mixed-methods study using data on over one million Michigan public-school students, and 55 interviews with front-line administrators, high school counselors, and financial aid staff. We find that while one third of Michigan high school graduates are eligible for TIP, its take-up rate is only 14 percent, diminishing its impact on college affordability. We identify key barriers that shape take-up: the presence of administrative burdens, and constraints faced by front-line administrators in alleviating these burdens when administrative responsibility is fractured and ill-defined. AU - Burland, Elizabeth AU - Camo-Biogradlija, Jasmina AU - Ferrara-Gerson, Kelcie AU - Fields, Xavier AU - Michelmore, Katherine AU - Sotherland, Nathan AU - Stange, Kevin AU - Thompson, Marissa AU - Tompkins-Stange, Megan PY - 2025 ST - Bureaucracy and Burden: Understanding Take-up of a Need-Based Financial Aid Program TI - Bureaucracy and Burden: Understanding Take-up of a Need-Based Financial Aid Program UR - http://www.edworkingpapers.com/ai25-1283 ER -